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FAQ
Neon Coyotes is the #1 place to buy custom leather collars and cuffs. Find answers to our most common questions below.
About Neon Coyotes
Why choose Neon Coyotes for your custom leather gear?
Neon Coyotes is the #1 shop for kinky custom leather collars & cuffs. Every Neon Coyotes piece is handcrafted using the finest 100% full-grain, vegetable-tanned Italian leather.
We only use responsible leather sourced directly from LWG-certified tanneries.
All of our leather collars and cuffs are size inclusive, fully-customizable and built to play.
Neon Coyotes was recently nominated "Best New Pleasure Brand" by XBiz.
Are your custom leather collars and cuffs handmade?
Yes — we never leave sacred work to the machines. Each Neon Coyotes piece is handcrafted in our studio using traditional leatherworking techniques.
We carefully select the leather, cut each piece by hand, and finish each piece with Italian hardware - which can easily be customized by you.
Just as every piece of leather is different, each Neon Coyotes piece is one-of-a-kind and made just for you. Learn more about our process.
Do you use full-grain leather?
Yes, we only use full-grain leather in our creations.
Full-grain Italian leather is the highest quality leather available, representing less than 1% of all leather produced worldwide.
We use the entire top layer of the hide with all its natural characteristics, creating pieces that are durable and comfortable.
Is your leather vegetable-tanned?
Yes, we only use vegetable-tanned leather in our custom leather gear.
What makes veg-tanned leather our top choice? It's a slow, artisanal process that uses natural tannins from tree bark and plants to dye the leather, avoiding harsh chemicals found in conventional leather processing.
The result is a richer, more durable leather that develops character and becomes even more beautiful over time while remaining gentle on both your skin and the environment.
Do you use sustainable practices?
Yes — Our commitment to sustainability starts with responsible sourcing. We only partner with LWG-certified tanneries for a better planet.
In addition, we exclusively use vegetable-tanned leather, which means our tanning process relies on natural tannins from tree bark and other plant matter instead of harsh chemicals.
Custom Orders
What kind of custom leather gear do you make?
Neon Coyotes is the #1 brand for kinky custom leather gear.
You can create custom leather collars, leather wrist cuffs, leather ankle cuffs, matching leather leashes, ball gags and more. Choose every detail, down to the hardware. For the ultimate personalization, we also offer custom embossing - hand pressed with brass letters.
We'll be adding custom thigh cuffs and custom waist cuffs very soon.
Every custom order is handmade just for you and usually takes 4-5 weeks for delivery. We promise —it's worth the wait.
Can I see examples of your custom leather work?
Of course! You can see our favorite custom leather collars and cuffs we made recently here.
How long will it take to receive my custom leather gear?
Every custom order is handmade just for you and usually takes 4-6 weeks for delivery. We promise —it's worth the wait.
If you have questions about your custom order or need help, send an email to orders@neoncoyotes.com
Can I make changes to my custom order?
We can usually accommodate requests within 24 hours of placing your custom order.
Reach out to orders@neoncoyotes.com
What if I want to add more items to my custom order?
No problem! Email us with what you need and we'll send you an invoice for any additional charges.
Reach out to orders@neoncoyotes.com
I can't wait 4-6 weeks. What if I need it sooner?
Neon Coyotes is a popular choice for kinky custom leather gear, and orders are added to our queue as soon as we receive them. But we understand if you need something sooner.
If you can't wait for your custom leather gear, explore our in-stock leather gear, ready to ship with expedited shipping options!
I'm not sure what to get. Can you provide helpful recommendations?
We LOVE helping your build the perfect custom set!
Reach out to us at orders@neoncoyotes.com
Leather Care
How should I clean my leather collar and cuffs?
Wipe down with a soft, dry cloth after wear. For deeper cleaning, use a lightly damp cloth—never soak.
If needed, a gentle, leather-specific cleaner like saddle soap is acceptable. Always allow leather to air dry naturally.
Can leather get wet?
Leather can handle light moisture but should never be saturated. If it gets wet, gently pat dry and let it air dry away from heat and direct sunlight. Heat will damage the leather.
Do I need to condition the leather?
Yes—occasionally. Use a gentle leather conditioner every few months to maintain suppleness and prevent drying or cracking. Apply lightly; over-conditioning can weaken structure and cause discoloration.
Please note: Leather conditioner tends to darken bright colors, like Blush and Amaro. We recommend testing on the back of your collar or cuffs first, before applying to the visible side. Remember - leather will develop a beautiful, natural patina over time.
How do I store my Neon Coyotes leather gear?
Store in a cool, dry place away from direct sunlight. Avoid airtight plastic storage. Lay flat or hang loosely to preserve shape and finish.
Shipping & Returns
Do you offer free shipping?
Yes — We offer free, discreet shipping on all orders $99+ within the United States.
Every package is shipped in plain, unmarked eco-friendly packaging to ensure your privacy. Inside, you'll find a beautifully wrapped package, ready to gift.
Will my package arrive ready to gift?
Yes — Every Neon Coyotes piece comes beautifully presented in our gorgeous eco-friendly packaging, ready for gifting - with a hand-poured wax seal.
You can even include a handwritten note at no extra charge.
What is your return policy?
Order the wrong size? No problem! We accept exchanges for unworn, in-stock leather pieces within 30 days. Reach out to orders@neoncoyotes.com for assistance.
We can't accept returns or exchanges on custom orders made just for you or leather gear with custom embossing.
Contact
Have more questions or need assistance? Shoot us a message at orders@neoncoyotes.com