Refund Policy

Luxury Meets Liberation - Even in Our Returns

At Neon Coyotes, we're not just about redefining the edges of style; we're also about ensuring your absolute delight with every piece you select from our vibrant celebration of self-expression and empowerment. Our return policy is designed with the same spirit of liberation and customer satisfaction in mind.

30-Day Free Returns on In-Stock Items: We offer hassle-free returns within 30 days of your original purchase for all in-stock items. To ensure a smooth process, items must be returned in brand new condition. Anything less, and we won't be able to issue a refund. We understand our pieces are part of your bold statements and personal journeys, but they need to come back to us untouched, ready to empower another soul.

Refund Options Tailored for You: We get it, sometimes a piece just doesn't resonate the way you thought it would. That's why we offer refunds in the form of store credit or exchanges. Cash refunds aren’t in our vocabulary, but we can channel your refund into a Neon Coyotes gift card if that sings to your spirit. Some conditions apply, because even in a world of liberation, we've got to have some rules.

Custom and Pre-Order Items: Every custom piece or pre-order item is a unique story waiting to unfold. That's why all sales of these bespoke items are final. However, should you find a tale of defect in your product, this is the only exception to our rule. Return it to us in pristine condition, and we'll weave a new narrative together in the form of store credit or an exchange. Please allow 3-4 weeks for the delivery of these narratives to be rewritten.

Digital Gift Cards - The Gift of Choice: Our digital gift cards open a portal to a world of choice, and they never expire. However, like the mysteries they unlock, they cannot be returned and are redeemable for store credit only, not cash.

How to Initiate a Return: Ready to return? Visit our portal of liberation (our website) and follow the simple steps to start your return process. Our team is here to assist you in closing one chapter and beginning another.

In the vibrant tapestry of Neon Coyotes, every return is a path to new expressions and experiences. We're here to ensure that path is as smooth and liberating as the journey that led you to us in the first place.

If you have any questions about our Refund Policy, shoot us an email at